Terms & Conditions

1. Acceptance of Terms

By using this website or booking services with Groomingdales Dog Salon Boutique and Hotel, you agree to these Terms and Conditions. If you do not agree with any part of them, please do not use our website or services.

We may update these terms at any time. Continued use of our website or services after an update means you accept the revised terms.

2. Services

Groomingdales Dog Salon Boutique and Hotel provides the dog grooming, boarding and boutique services described on this website. Availability depends on dates and capacity, and we may decline or reschedule a booking when needed for the safety of pets or staff.

3. Quotes and Pricing

Apart from the daycare rate, prices are not published on this website. Any quote given by phone, text or in person is based on the information you provide about your dog and the service requested, and the final price may change if the service required differs. We will discuss any change with you.

4. Appointments

Appointments are required for grooming, baths and boarding. Nail trims are walk-in. By booking, you agree to:

• Give accurate contact details and information about your dog.
• Tell us about anything that could affect your dog's safety or comfort, such as health issues, sensitivities or behavior.
• Let us know as early as you can if you need to change or cancel an appointment.

5. Your Pet’s Care

We handle every dog with care. Grooming and boarding can reveal or be affected by conditions we could not know about in advance, and we may pause or adjust a service if continuing would not be safe for your dog. We will contact you if we have a concern.

6. Payment

Payment is due when services are completed unless we agree otherwise. Ask us about accepted payment methods when you book.

7. Calls and Text Messages

By giving us your phone number, you agree to receive calls and texts about your appointments and inquiries. Message and data rates may apply. Reply STOP to any text to opt out.

8. Website Use

Content on this website is for general information. You agree not to misuse the website, interfere with how it works, or submit false information through its forms.

Text, logos and photos on this website belong to Groomingdales Dog Salon Boutique and Hotel unless stated otherwise and may not be copied without permission.

9. Limitation of Liability

To the extent allowed by law, Groomingdales Dog Salon Boutique and Hotel is not liable for conditions that were not disclosed to us in advance, or for delays caused by circumstances outside our reasonable control.

10. Third-Party Services

This website links to third-party services such as Google Maps, Google reviews and Yelp. Their own terms and privacy policies apply when you use them.

11. Contact Information

Questions about these terms? Contact Groomingdales Dog Salon Boutique and Hotel:

• Phone: (337) 420-4396
• Address: 3821 NW Evangeline Thruway, Carencro, LA 70520
• Hours: Mon-Fri 9 AM-5 PM, saturday by appointment